FAQ's


Are your loose and pressed glitters safe with contact on skin? 

Yes! Our loose and pressed glitters are made from non-toxic plastic and are certified cosmetic grade, making them safe with skin contact. Our pressed glitters do include a separate ingredients list. For further information regarding the specific ingredients we use, please review the product description on any of our pressed glitter colours.


Are your products Cruelty-Free?

 Here at Glittertubes, we are strictly against any form of animal testing.All our products are free from animal cruelty.

 

Are your products Vegan?

 All the products we stock in our online store are vegan-friendly unless otherwise stated below. Current list of non-vegan products we stock are:

 - GT 120 Eyeshadow Palette 'That Rainbow Palette.'
- GT 120 Eyeshadow Palette 'That Autumn Palette.'

 

 

What is the product amount within your sample sized loose/pressed glitters?

Our sample sized loose and pressed glitters hold approximately 1g of product. 

 Do you collaborate with Beauty Bloggers or Youtubers?
Due to the very high volume of collaboration inquiries we receive, we are unfortunately not taking on any collaborations for the moment. For future collaboration updates, please check our Instagram @Glittertubes. Alternatively, you can email us at contact@glittertubes.co.uk and we will get back to you if you fit our criteria.

 

Do you have an affiliate program?
Yes we do! If you are passionate about our brand and love our products, please view the Affiliate Program section on the footer of our website.

 


What payment methods do you accept?
We accept payment via Visa, MasterCard, Apple Pay, Amex and Paypal.

 

Where are your products shipped from?
All our products are shipped from the UK only.

 

 
What shipping service do you use?
 

We currently dispatch all orders via Royal Mail.

Do you ship worldwide? 

 

Indeed we do! At check-out shipping options, simply select your region for delivery. For more information regarding International/ European shipping, please visit the Shipping Information section of our website. We do not ship to China due to Animal testing laws. 

  

Can I track my order?

 

Yes! Simply input the tracking information provided to you into the Track Your Order section of our website.

  

Do you accept returns?

 

We do, under reasonable circumstances.For further information regarding returns, please view the Returns page which can be found at the footer of our website.

 

My order has yet to arrive, what can I do?

Further information to assist you with this can be found in the Shipping Information section, which is at the footer of our website.

Can I cancel my order?

Yes, prior to dispatch only. Please contact us using our online contact form or via email to contact@glittertubes.co.uk.

Can I add/remove or edit items from my order?

 Unfortunately once an order has been placed and passed through our system, we cannot amend an order.

 

Have a question? If so, send us an email at contact@glitterubes.co.uk and we will get back to you :)

 

 

 

 

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